Privacy Policy

Effective Date: 10-08-2024.

Ring Bell (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information about you when you use our website, mobile application, and other online products and services (collectively, the “Services”), and your rights regarding that information.

By using the Ring Bell Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: Information that identifies you, such as your name, email address, phone number, home address, payment information, and other details that you provide during the registration or booking process.
• Usage Data: Information about your interaction with the Services, such as IP address, browser type, pages visited, and time spent on pages. This data helps us improve the Services and understand how users engage with them.
• Location Data: If you allow it, we may collect and process information about your location when you use our app, which helps enhance your booking experience and display relevant services based on your geographical area.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services.
• Process transactions, reservations, and payments.
• Communicate with you, including sending confirmations, updates, and promotional messages.
• Improve the user experience, customize content, and enhance our Services.
• Comply with legal obligations and respond to law enforcement requests.
• Analyze trends, usage, and activities to improve our Services.

3. Sharing Your Information

We may share your personal information in the following ways:

• Service Providers: We may share your information with third-party vendors who help us operate our Services, such as payment processors, hosting providers, or email service providers.
• Legal Obligations: We may disclose your personal information if required by law or in response to a valid request from a government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When your information is no longer required, we will delete or anonymize it in a secure manner.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the information we hold about you.
• Correction: You may request the correction of any incorrect or incomplete data.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions.
• Objection or Restriction: You have the right to object to or request a restriction on the processing of your personal data.
• Data Portability: You can request that we transfer your data to another service provider.

To exercise these rights, please contact us at help@ringbell.tech.

6. Security

We take the security of your personal information seriously and use industry-standard security measures, such as encryption and secure socket layer (SSL) technology, to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, do not use or provide any information on our Services. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. International Data Transfers

Your information may be transferred to, and processed in, countries outside of your country of residence, including the United States. These countries may not have the same level of data protection laws as your country. By using our Services, you consent to the transfer of your personal information to these countries.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. It is your responsibility to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: help@ringbell.tech
Address: Cristóbal Colón 352 – Oficina 426 La Serena, Chile.